Privacy Policy

Welcome to the official website of Zhengzhou Jushengding Machinery Equipment Co., Ltd., operated at jushengding.com (collectively, the "Site Services").

This Privacy Policy sets out the data rules that apply when users visit and use the jushengding.com website, and explains how we collect, use, store and disclose user information. We use this data to improve the website and fulfill cross-border business; by using the Site Services, you consent to our collection and use of the relevant information as described in this Policy.

Unless otherwise defined, terms used in this Policy carry the same meaning as in our Terms & Conditions; together, the Terms & Conditions and this Privacy Policy form the agreement between you and Zhengzhou Jushengding Machinery Equipment Co., Ltd.

1. Definitions

• Site Services: all services of the jushengding.com website, independently operated by Zhengzhou Jushengding Machinery Equipment Co., Ltd.
• Personal Data: information that can directly or indirectly identify a specific natural person
• Usage Data: data about visits, devices and networks collected automatically when users access the website
• Cookies: small text files stored on a user's computer or mobile device to retain browsing preferences
• Data Controller: the legal entity that determines the purposes and means of processing personal data — in this context, us
• Data Processor: a third-party service provider that processes user data on our behalf
• Data Subject: the natural person to whom personal data relates — that is, users of this website

2. Collection and Use of User Information

(1) Categories of information collected

1. Personal data you submit

When inquiring about equipment, placing orders, registering an account or conducting trade business, users voluntarily submit identity and contact information, including but not limited to: email address, name, phone number, country/region/postcode, and delivery or office address.

We may use this information to send equipment updates, new product news and promotional content; you can unsubscribe at any time via the link in each email.

2. Automatically collected usage data

When you browse the website, our systems automatically record visit data including: device IP address, browser type and version, pages visited, visit duration and time, unique device identifiers, and website diagnostics data.

3. Cookies and tracking data

The Site uses cookies, web beacons and scripts to retain preferences and improve the experience. We use four categories of cookies:

• Session cookies: keep basic browsing and interactive features working
• Preference cookies: retain language, region and browsing preferences
• Security cookies: protect account, access and transaction security
• Advertising cookies: deliver machinery-related advertising matched to your purchasing interests

You may configure your browser to refuse cookies, but disabling them may prevent parts of the website from working properly.

4. Supplementary business information

For cross-border contracting, customs clearance and major trade accounts, we collect supporting business information as needed: identity documents, residence details, tax identification numbers, employment information and contracting materials — used solely for trade fulfillment, customs clearance and order reconciliation.

(2) How user data is used

• Operating and maintaining the website and keeping it accessible;
• Notifying you of feature changes, order progress, shipping and after-sales updates;
• Handling online inquiries, order fulfillment, warranty service and cross-border reconciliation;
• Analyzing data to improve our equipment range, website pages and cross-border service processes;
• Diagnosing faults, defending against network risks and safeguarding website security;
• Performing trade contracts, including billing, customs filing and cross-border fulfillment;
• Sending information on similar equipment, industry projects and trade shows (opt-out available at any time);
• Complying with laws and regulations and cooperating with regulatory reviews;
• Other compliant uses with your separate authorization.

3. Data Retention

1. Purpose-bound retention: we retain personal data only as long as the business purpose requires, and delete it compliantly once the purpose ends;

2. Compliance retention: to satisfy cross-border trade law, handle trade disputes and perform agreements, we retain order, customs and transaction data as required;

3. Operational retention: website usage data is kept only briefly for security operations and site improvement, and is not archived long-term unless the law requires it.

4. Cross-Border Data Transfer

User data may be transferred to and stored on partner servers in China and on compliant third-party platforms; local data-protection law may differ from that of your country or region.

By submitting information, users outside China and the United States consent to the cross-border transfer of their personal data to China and the United States for compliant processing. We apply encryption, access isolation and other safeguards to protect data in transit, and never transfer user data to unqualified organizations.

5. When User Information May Be Disclosed

We disclose or transfer user information only in the following compliant circumstances, and never sell personal data:

• Legal requirements: complying with local laws and lawful instructions from regulators;
• Business transactions: transferring existing user business data in a merger, acquisition or asset transfer;
• Affiliates: sharing business-necessary information with subsidiaries and affiliated partners;
• Service providers: authorizing logistics, website, payment and customs partners to access necessary business data;
• Protection of rights: disclosing information as required to protect the person and property of the company, customers or third parties;
• User authorization: disclosing specified information with your written or email consent.

6. Data Security

We take data security seriously and use industry-standard encryption to store and transmit user data. However, no internet transmission or electronic storage is completely secure; we apply commercially reasonable safeguards to protect your information to the fullest extent, but cannot promise absolute freedom from risk.

7. Statutory Data Rights by Region

(1) EU/EEA users (under the GDPR)

Users in the EU and EEA enjoy full statutory data rights and may contact our service email to exercise them: the rights of access, rectification, erasure, restriction of processing, data portability and withdrawal of consent. Identity verification is required before exercising these rights, and complaints may also be lodged with your local data-protection authority.

(2) California users (under CalOPPA and the CCPA)

• The Site supports anonymous browsing, with a permanent privacy-policy link on the homepage;
• We honor browser "Do Not Track" settings — when enabled, behavioral tracking and advertising cookies stop;
• California users may request details of the personal information we have held in the past 12 months, its sources, purposes and the third parties it was shared with;
• California users may request deletion of their business data, and we will coordinate deletion with third-party providers;
• We never sell personal information for compensation, and users may halt compliant data flows at any time;
• Exercising these rights will never result in differential or discriminatory treatment.

8. Third-Party Service Providers

Our third-party providers include website operations, data analytics, advertising, cross-border logistics and customs, and website tooling providers. All third parties may use user data solely to perform their services, and are strictly prohibited from misusing or leaking it.

The website contains links to external third-party sites. We are not responsible for the privacy rules or information security of external sites, and recommend reviewing their privacy policies before browsing.

9. Children's Privacy

This is a commercial cross-border machinery website intended solely for adult users aged 18 and over. We do not knowingly collect personal information from minors; if we find we have done so, we will delete it immediately and stop the related processing.

10. Updates to This Policy

We revise this Privacy Policy from time to time in line with business changes and local law. Updates are published on this page with a new effective date, and existing users are notified by email or site notice; updates take effect upon publication.

11. Contact

For questions about this Privacy Policy, the use of personal data or the exercise of your rights, contact our dedicated email: support@jushengding.com